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Your data belongs to you. We use encryption to ensure that only you can access it. Even we cannot view your personal information.
Security at myGoodbye
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Our core principles
Your data belongs to you
Everything you record in myGoodbye belongs to you and stays yours. You decide what to record and who to share it with.
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Encryption you can rely on
We protect your data with encryption.
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Designed for people
You don't need technical knowledge to use myGoodbye securely. We make security simple. You don't need to configure anything to stay protected.
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Transparent about how we work
We're clear about how we handle your data.
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How we protect your data
You save personal information. We take steps to keep it safe and private.
Secure storage
Your data is stored securely using encryption.
Secure transmission
All data is transferred over a secure connection.
Your own recovery key
You stay in control of access to your account.
Restricted access
Only your trusted contact can access your information when you choose to allow it.
Handled with care
We handle your personal data with care. We protect your information and comply with the General Data Protection Regulation (GDPR).
Want to know how we collect, use, and protect your data? Learn more in our privacy policy.
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Frequently asked questions
Answers to frequently asked questions about privacy and the security of your data.
myGoodbye protects your personal information with encryption. We encrypt your data at rest when stored and use secure connections to protect it during transmission. Only your password and recovery token can decrypt your data.
No, even we cannot view the contents of your encrypted information. Only you have access to this information. Only your password and recovery token can decrypt your data. This keeps your wishes and personal details private.
You decide who to appoint as your trusted contact. This person can only access your recorded wishes and information after myGoodbye has reviewed and approved the notification of your passing.
You can regain access to your myGoodbye account using your personal recovery key. You manage this key yourself, so you remain in control of your information.
Yes, in myGoodbye, you decide which wishes, messages and information to record. You choose who to appoint as your trusted contact and remain in control of your personal information.
myGoodbye handles your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR). We are transparent about how we process your information and explain this in our privacy policy.
